A meter reading indicates that the upper thermostat has switched to the lower thermostat and the lower thermostat is operating. 1.Turn on gas supply and/or check line pressure. Light pilot. Thermocouple not fully engaged in pilot assembly bracket. Cloudflare Ray ID: 7a17fd028db915dc T9 (RCHT9510WF, RCHT9610WF) PERFORMING A FACTORY RESET Press the Menu icon Scroll down to "Advanced Setup" and select it Select "Reset" Select "Factory Reset" PERFORMING A WI-FI RESET Press the Menu icon Scroll down to "Wi-Fi" and select it First try disconnecting the ignitor button through the removable disconnect. You need to attend to what is amiss and repair what needs to be fixed. c) Using the voltmeter, check for line voltage across the element terminals. But for most older thermostats that use batteries, you are going to, Is your Ecobee not turning on after an install? Youve reset your device! a) Thermostats pre-set by the manufacturer at 120F. 7 Flashes = Gas Control Valve Failure. 4.Check combination thermostat/gas valve for proper operation, replace if necessary. You may have more than one reason. You can find them here. Youve reset your device! System will reset when pilot flame is sufficient. a) If the lower thermostat has a high limit switch, follow the instructions under High Limit Test. Following the lighting instruction label on the heater, proceed to light the pilot and allow to operate for three minuets. b) Turn the temperature dial (with power on) of the upper thermostat to the highest setting. 2.Check venting for proper sizing and proper operation. three second Insufficient water heating. Sorry, something went wrong. (It tells me thermostat well/sensor fault), so i manually restart t read more Bradford white is an American brand known worldwide for the quality of its heaters. See service procedure RG-VI 2. Allow water temperature to drop. Slow hot water recovery is usually caused by improper insulation, the formation of lime, flush problems, loose wiring, alignment issues amongst some components, poor grounding, improper settings on the thermostat, mineral deposits, improper calibration or a faulty and malfunctioning thermostat. No incoming gas or too low gas pressure. Try a different reset if the one you tried does not fix the issue. It will be necessary to hold the pilot button down continuously throughout this test. Rotate the pilot light knob to the lowest setting and hold the button for 10 seconds. No Flash = Pilot not lit, not enough power. Here are the steps to reset this fault. Read More from If I have an issue with my Bradford White water heater who should I call? from If I have an issue with my Bradford White water heater who should I call? The. Congratulations! If button snaps back out, the temperature of the water is higher than the cut out setting of the limit switch. Read reviews. 1-800-633-3991 The balance between suction pressure, If you own or manage a building with an HVAC system, youre likely familiar with the terms head pressure and suction pressure. Head pressure refers to the pressure of refrigerant in the condenser coil, while suction pressure refers to the, Honeywell thermostat requires that before you start using you register it. d) If specified voltage is not indicated, and water temperature is 120F or lower, the switch is defective and must be replaced. Firmly position the radiused channel of the inner door aroundthe feedline. Cloudflare Ray ID: 7a17fcf8fb553272 Monday through Friday: 9am - 8pm CDT Read More from Is there a way to combat rotten egg smelling water? Set combination/thermostat. Pilot light button not being fully depressed when attempting to light pilot. Is there a way to combat rotten egg smelling water. The following test should be performed while the pilot flame is on. Gas Control is powered and waiting for the set point knob to be turned to a water temperature setting. Review lighting instruction. Normal operation. Disconnect thermocouple from combination thermostat/gas valve. Step 3. So, why is the honeywell thermostat following the schedule in recovery?, Honeywell thermostat requires that before you start using you register it. Overheating or overheated water streaming is another common problem. DO NOT OVER TIGHTEN SCREWS. 5.Check ECO continuity and replace combination thermostat/gas valve if necessary. Bradford White is This can be frustrating and may lead to increased energy usage and higher utility bills. Defective magnet in combination thermostat/gas valve. Pilot Will Not Light 1. Change the number on the left to 0900, and the number on the right to 0, Change the number on the left to 0165, and the number on the right to 1, Scroll to the bottom and write down the date code, Press i until you see Preferences, and then select it, Press i until you see Default Schedule, and then select it, Press and hold the reset button for 45 seconds, Press and hold the action button for 30 seconds, When prompted, press the action button once again. from What does the flashing light(s) mean on my water heaters gas valve? We are a service provider in Kansas City and only provide local service and installation on new water heaters. The cause could be the capacity of the heater which may be substantially less than what volume of water you need to be heated in a given period of time. 1.Verify adequate combustion air is available to the unit. These services will not be available during this timeframe. using an alligator clip to the copper sheath of the thermocouple, use the second lead of the multi meter to probe the top terminal located at the back of the combination thermostat/gas valve. During this brief period, please contact us via email: techsupport@bradfordwhite.com warranty@bradfordwhite.com. Ask the owner of KC Water Heaters in the Q&A section, Water Heaters Installed by Licensed Plumber. 3.Inconsistent gas supply or gas pressure. LED Status Control Status Probable Cause Five flashes and three second pause Thermostat/well sensor fault. Monday through Friday: All Bradford White Sensors are brand new in the original factory packaging and are guaranteed to fit and function properly. Bradford White Flame Sensor. Press and hold down the menu button for 5 seconds. 1.Combination thermostat/gas valve set too low for desired water temperature. If not correct voltage, check for loose connections and blown fuse or tripped circuit breaker. ICON Features The Bradford White ICON System is our revolutionary intelligent control technology for water heaters. Genuine OEM Part # 415-43676-03 | RC Item # 4979023. The air intake is located on the bottom or side of the water heater and may need to be cleaned out in order for the pilot to stay lit. Connect the negative side of the multimeter to any earth ground location (jacket base, screw, etc.). Speak directly with an agent for help with our products. 7 Replace Gas ValveOverall failure of the gas valve and will usually require replacement. If meter reads 10 millivolts or higher, the thermocouple is OK. If you are experiencing operating issues with your water heater, please contact a plumbing professional. Its easy although this can depend on the model you have. Bradford White thermostat/well sensor repair. Turn off gas supply to water heater. Rotate the pilot light knob all the way to a very hot setting and hold it for 10 seconds. 6.Defective magnet in combination thermostat/gas valve. What does the flashing light(s) mean on my water heaters gas valve? To reset, depress button on resettable thermal switch located on inner door. Genuine OEM Part # 415-32920-01 | RC Item # 4979111. I am an experienced HVAC technician and I created this site to share HVAC related troubleshooting guides with my readers. Observe green LED indicator on Gas Control. Following the lighting instruction label on the heater, proceed to light the pilot and allow to operate for three minuets. Verify seal integrity around combustion, opening. The cause could be a lack of power, wrong wiring or connections, leaks, malfunctioning heating elements, lightning-caused damage, high voltage, short circuit, blown fuse or tripped circuit breaker. Install right side inner door per SERVICE PROCEDURE RG-I, Step 10 through Step 13. LED will go out and the control will function normally when the pilot is lit. Using the (2) hex drive screws from step 3d, secure left side inner door in place. However we have provided information below to try and help you resolve your water heater problem. Determine cause of switch activation. If you get this code and have lukewarm water and the pilot is still on, try turning up the temperature. Testing the Gas Pressure on your Honeywell Gas Valve. Combination thermostat/gas valve set too low for desired water temperature. During this brief period, please contact us via email: techsupport@bradfordwhite.com warranty@bradfordwhite.com. Cold inlet water temperature is very cold. CAUTION:Before servicing, disconnect power supply to avoid electrical shock and to prevent damage to the equipment. Often blamed on sediment in the tank, the 4 flashes is one of the most common problems with the Honeywell gas valve. Bradford White Water Heater Thermoprotector. Pilot flame may not be present. Remove (2) hex drive screws from right side inner door. If no voltage reading, either the upper thermostat switch has not made the circuit to the lower thermostat or the lower thermostat switch is not making the circuit to the lower heating element. This is an integral feature on the ICON gas valve system designed to assist the professional plumber with operation and troubleshooting. Genuine OEM Part # 415-43232-00 | RC Item # 4958425. 5.Verify correct electrode position. Bradford White Flame Sensor. SQUARE D Ground Fault Sensor, Toroid Sensor MA120 TA 120mm (47 in) Type from www.grainger.com See our service bulletin regarding rusty water here. Inspect thermocouple to ensure that it is fully engaged into pilot bracket. American Strong. System. 2. The Bradford White DEFENDER Safety System TMwas designed to resist the ignition of flammable vapors that can occur outside of the water heater. Rotate knob of combination thermostat/gas valve to OFF position. []. The reason people are having so many issues with this gas valve is because the Government now requires a lower threshold for backdrafting. c) Feel water before bathing or showering. 2023, Bradford White Corporation, USA. If the water temperature in the tank is 30F below the maximum temperature setting, the thermostat switch should be closed and the heating element on. 5.Combination thermostat/gas valve is out of calibration/not functioning. Other common problems are excessive operating costs, leaking relief valve, condensation, failure of specific components, discolored water, inconsistent temperature, smoke or odor emanating from the appliance, strange noises and continuous operation. Verify threaded hole alignment with slotted openings in inner door. We are working on it. Troubleshoot Additional Thermostat Issues 3.Pilot light button not being fully depressed when attempting to light pilot. First, ensure that the ignition source is working properly. If the gasket is not effected by any of the above, gasket replacement is not required. Click to reveal Get quotes. 2.Temperature sensor resistance out of range. Fully depress pilot lighting button. The limit can be reset at 120F or below. 68M B5>8LQ0eYZKH^EoEZ-ci^>g" Once the file is ready it will download automatically. Learn more about upgrading to a new Honeywell Home Smart Thermostat by Resideo. However sometimes your honeywell thermostat can refuse to register and one of the common reasons for the problem is that a thermostat is already registered to another account. DO NOT OVER TIGHTEN SCREWS. d)Remove (2) hex drive screws from left side inner door. This is a picture of a test to verify the gas valve had the proper working pressure. 2.Gas control knob set to wrong position. This gas valve is commonly used on AO Smith, State, Whirlpool, and Rheem water heaters. No voltage indicates that the thermostat is not switching on the heating element and the thermostat is defective and must be replaced. Should the flammable vapors continue to the burner, the flame arrestor plate prevents the flames from traveling backwards and igniting vapors outside of the combustion chamber. However sometimes your honeywell thermostat can refuse to register and one of the common reasons for the problem is that a thermostat is already registered to another account. Read More from What does rusty colored water mean? 4.Check thermocouple and replace if necessary. Wait until LED goes out before attempting to relight. Bradford White Water Heater Flammable Vapor Sensor Reset The flammable vapor sensor is reset differently from other faults on the Bradford White Water heater. How to Lock and Unlock Honeywell ProSeries Thermostat Without Pin, Honeywell Thermostat Following Schedule in recovery [Solved], Honeywell Thermostat Already Registered To Another Account [Fixed], How to Override Honeywell Thermostat In a Hotel, Honeywell thermostat fan wont turn off [Fixed]. Products made by Bradford 65.109.3.194 3.Adjust tip of thermocouple to be fully engulfed by pilot flame. Youve reset your device! Step 7. Seven flashes and three second pause . Pull firmly pulling away from the pilot assembly. This switch also deactivates the burner and pilot in the unlikely event of restricted airflow caused by severe lint, dust or oil accumulation on the arrestor plate. SKU: 239-43291-00 Bradford White. You can email the site owner to let them know you were blocked. Learn how much a Wi-Fi Thermostat could save you on your energy bills. Weak pilot signal detected. Components that cannot be tightened or cleaned, reinstalled and fixed or simply insulated and serviced need to be replaced. Your IP: Free shipping on orders over $99 . Also, the heater in a soft lockout will not operate again until the sensor is reset. White are manufactured in the United States using the finest raw materials and components from THERMOCOUPLE REPLACEMENT (White Rodgers/Robertshaw Gas Valve). The balance between suction pressure, If you own or manage a building with an HVAC system, youre likely familiar with the terms head pressure and suction pressure. Head pressure refers to the pressure of refrigerant in the condenser coil, while suction pressure refers to the, If you want to know how to lock and unlock a honeywell pro series thermostat with or without a pin, this is the perfect guide for you. 4.Pilot orifice or pilot tube is obstructed or kinked. 1. If problem persists replace Gas Control. Incorrect, clogged vent system/ vent terminal or location. 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