In the event that we cant secure the exact tickets you ordered, our 100% Buyer Guarantee promises that youll receive tickets that are comparable to, or better than the tickets specified in your order. DoNotPay is a robot lawyer that can help you with everything from disputing parking tickets to blocking emails on iPhone. If I wait to buy, will ticket prices change? Can I search by quantity, price, or seat location? Ticket never received and they wouldn't refund me, Fraudulent agreement / promises made for a full refund, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I do expect a refund of the differance that the seats should sell for. Click to reveal You can buy Wrong tickets from Vivid Seats with confidence thanks to the Vivid Seats 100% Buyer Guarantee. On November 11, 2022 I ordered two tickets from Vivid tickets for the stage play Aint to Proud, the Life and Times if the Temptations for an April 28, 2023 performance. When should I expect my tickets? Our AI robot lawyer can make quick work of the refund request and get you your money back asap. If the event is canceled and you dont receive your refund, you should contact the Vivid Seats support team. I received an email a few days before the game to "Confirm my email". Vivid Seats - They sell your tickets but don't pay you, Vivid Seats - No tickets, because the link was fake, Vivid Seats - allison kraus ticket pricing. Will I receive compensation if my event is rained out, postponed, or rescheduled? Emails found on company website qci@vividseats.com 100% Support 0 0 jake.digregorio@vividseats.com 99% communication 0 0 marita.thomas@vividseats.com 99% You can sort search results by ticket, region, date,. 2021 Vivid Seats Ltd. All rights reserved. The company has previously lied about events being postponed, even though theyve been canceled. Here's the order I would have tried. Is it possible to split an order between multiple forms of payment? Vivid Seats is an online marketplace that lets people buy and sell tickets to major events, including concerts, shows, music festivals, sporting events and theater productions. Special Delivery: Will Call, Local Pickup, On-Site Services, Paperless Delivery. This website is using a security service to protect itself from online attacks. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. Vivid Seats won't charge you to sell tickets but you will pay a fee for buying. How long will it take for me to receive payment? I paid $600 for 4 tickets, I didnt receive my tickets, they kept telling I would get them closer to the game. Contact the Vivid Seats executives. Help us improve this article with your feedback. Yes Bought the day before event I didn't want to cancel the order. Log into your Vivid Seats account and click the Order History. Yes When I purchased my two tickets online to Morgan Wallen, it clearly stated that the tickets guaranteed seating in the first 15 rows (pit tickets). VividSeats has a consumer rating of 4.11 stars from 2,262 reviews indicating that most customers are generally satisfied with their purchases. Your IP: 5 Click "Update" once you are finished. We paid $1,279.45 for these tickets. How do I maintain my listing via the Mobile App? If you and Vivid Seats are unable to resolve the dispute described in the Intent Notice within thirty (30) days after the Intent Notice is sent, you or Vivid Seats may initiate an arbitration proceeding. ComplaintsBoard.com is a leading complaint resolution website on the Internet. No Fees! I purchased tickets to the motley Cre concert in Seattle in 2019. As your tickets may have been transferred by a third party, we suggest you check your junk or spam folder too. My tickets are being shipped. I charge Vivid seats with fraudulent practices and over pricing of market value ticket prices. This review was chosen algorithmically as the most valued customer feedback. So I recommend never buying anything from this place. 2. The total price was $1405.95. I found two separate listings for tickets in the same section and row. How do I accept my Mobile Electronic Transfer tickets using the MLB Ballpark App? What are Email Delivery and Instant Download tickets? A full-service national event ticket marketplace. My initial attempt to create a Ticketmaster account I got an error message the App didn't recognize my email address. UNLV Rebels at Utah State Aggies 2x Football Tickets. 1. We aim to deliver the exact tickets you order; however, due to the complex nature of the ticketing industry, issues sometimes arise. Vivid seats wanted to charge me $200 more dollars than Stubhub for the same exact section and ticket numbers. directional bond example vivid seats tickets sent to wrong email. I would like to warm people to avoid buying tickets through Vivid Seats. Use DoNotPay To Get a Quick Vivid Ticket Refund. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Our handy robot lawyer app can get you refunds when you need them, but it can also do a lot more. Can I bring a camera, food, drinks, or lawn chairs to my event? Changing your email address is simple! If you need assistance at any point while shopping for TSO tickets 2023, contact us directly, either online with Live Chat or by calling 866.848.8499. Follow these steps to get a Vivid Seats ticket refund: Answer a few questions about the transaction and merchant, How To Request a Vivid Seats Ticket Refund, Requesting a Vivid Tickets Refund via Email, Requesting a Vivid Tickets Refund via Phone Call, Explain your situation and why you wish to receive a refund. Can Vivid Seats purchase my tickets from me instead. I still havent received my tickets. I still haven't received my tickets. Help us improve this article with your feedback. Customer identification can be provided if needed. 4 Select "Update Email Address" and enter your desired email address . Posted on March 30, 2022 by March 30, 2022 by It offers a 100%. what are soundcheck tickets. I said that I wanted PRIME ORCHESTRA not ORCHESTRA. The market price provided by Vivid was over $500 per ticket. I ordered tickets from a competitor's platform on the. Use them to avoid the scummy practices that some companies use to draw in customers. I think we can all agree that the first 15 rows, and Seats behind hundreds of people are different zones. Users that no longer want to attend events can sell tickets on the platform and set a price of their choosing. I would never have the paid this amount of money for average seats. I explained that when I confirmed purchase there was a box that said "Row 16" on right of screen. And, I will never refer you to any of my friends and family. Value 245. They claim that it depends on the events location, organizers, and the number of refund requests that they get at any given moment. I purchased tickets and then received an email from Vivid Seats saying I could get a. I purchased tickets for a concert tonight thru vivid seats. Click here to see how. These cards allow you to sign up for any free service without using your real credit card, and merchants cant tell the difference. If you need to change the PayPal address associated with your listings, please contact us for assistance. This review was chosen algorithmically as the most valued customer feedback. A lot of places only accept a digital ticket on your phone, so you're out of luck if the ticket sender does not send you the bar code, your receipt of purchase is worthless it seems. Simply sign in and click "Print E-tickets" next to your event. Do tickets ever include additional perks such as VIP amenities? When I called Vivid Seats Customer Service, they said their policy states that these tickets are "in the same Zone so they cant help me". Dial 833-228-5143. This can be easily fixed! Sorry we couldn't be helpful. Will I be charged for listing tickets on your site? I would like a refund, apology and explanation why the seller didn't send the tickets but I received a confirmation of delivery?!?!. Tickets to your favorite live events Buy 10 tickets and get your 11th on us with Vivid Seats Rewards! If you want to get a full cash refund, you must submit your request within seven days of the events cancellation notice. The agent will be able to grant you a refund if your scheduled event has been canceled. Why do I need to pick up my tickets? Toggle navigation swift kontiki for sale Tickets to Aint to Proud Stage Play in West Palm Beach. Yes, you will receive financial compensation in the same form that you used for the ticket purchase. Can I transfer my Electronic Transfer tickets to someone else? Shipping, Instant Download, Email, & Mobile E-ticket Delivery. Its going to give more credence to your chargeback claim. Vivid Seats Knowledge Base. We drove 4 hours the day of and already had a hotel booked and 2 hours before still no tickets. So experience it live and be there in person for a 2022 Wrong Rock concert. The request was put in minutes before. Where do I begin? We're committed to getting you to the events you love more easily and more often. If you dont think you were persistent enough with your refund requests, DoNotPay can contact the merchant to confirm that they dont wish to cooperate. Desired outcome: Vivid seat is not a reputable place to buy tickets. Using the Website. We always suggest practicing safe ticket shopping and management. Save on Event Tickets with VividSeats Coupons & Promo Codes for March Get Offer 2 Used Today $10 off Sale Save $10 Off For You and Your Friend With Friend Referral Get Offer 1 Used Today SALE Sale Jimmy Buffet Life on The Flip Side Tour: Tickets Priced From $13 Get Offer 1 Used Today SALE Sale Watch The Los Angeles Lakers Play Get Offer Nothing arrived. Customer Service. Home. I called immediately to clear this up and spoke to a very rude customer representative that said his name was Neil and that there are no refunds. I purchased ..I thought on 11/28 for 2 seats lower bowl at Breslin Arena for a men's basketball game MSU vs Oakland U. Refund of ticket price. I would like to warm people to avoid buying tickets through Vivid Seats. What method does Vivid Seats use to pay me? Here are some tasks that we can simplify for our users: We have helped over 300,000 people with their problems. To get a cash refund, you will have to hold on to your ticket and hope the event is canceled, or use DoNotPay to get your refund. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. In most cases, the seller has not yet transferred the tickets. Good Grief. Log into your Vivid Seats account and click the Order History. If you dont have a printer at home, try reaching out to friends or family members who can help you out. The email made a vague reference to covid 19 but no definite reason was given. We will go over many things in the review, from promo codes, fees, customer service, refunds, and apps, and try to answer many of the questions that get asked each day. Fro. Call toll-free: 800.501.9983 International: 925.206.3066 OK, GOT IT The 21st was spent on the phone trying to aquire our tickets. Can I receive them via email instead? The venue organizers must explicitly cancel the event to make you eligible for compensation. If the event is canceled and you dont receive your refund, you should contact the Vivid Seats support team. I never received my tickets but was charged for them. How Do I Find Out if the Event Is Canceled or Postponed? In my eyes I trully beleive you are a rip off company. Its the third-largest ticket reseller in the U.S. and provides tickets for concerts, theater, and sports events. If I purchase both sets, will the seats be together? We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Vivid Seats. Ultimately, hung up on me. Submit a complaint and get your issue resolved. Date of experience: February 26, 2023. . Just follow these steps: 1 Go to vividseats.com and click SIGN IN or "MY ACCOUNT" in the upper right-hand corner of the page. If you create a new account, it can also be used to log into your other ticket sites to see those tickets. 10% off for existing customer - Vivid Seats promo code 2023. Vivid Seats 102 complaints 0 resolved 102 unresolved File a complaint to Vivid Seats Vivid Seats contacts (added by reviewer) Phone number 1833 228 5143 Address 344 N Ogden Avenue 4th Floor, Illinois United States Website www.vividseats.com Category Entertainment & Events View full information Most discussed complaints This will surely increase the credibility of your complaint. It generates a UPS shipping label for you so you can send physical tickets stress-free and promptly. I expect to pay the normal service fees, but not what you charged me for the tickets. Service 254. View your tickets by tapping View Tickets or by going to My Events. I do expect a responce and an apology for this overcharge. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. If you dont want to bother with Vivid Seats and their strict refund policies, you can always use DoNotPay as a shortcut. What restrictions are there when using the Mobile App? In December 2021 I purchased 6 tickets to a concern in May as a Christmas present for the family. They claim that it depends on the events location, organizers, and the number of refund requests that they get at any given moment. I complained and they advised these were upgrade tickets and no refund would be issued. Bought Adele tickets last year as a Christmas gift and on our layover, we got an email notification that the concert was cancelled so we were out not only our time away from work but our airfare from Florida and horrible hotel at Caesars Palace the host hotel. Several first-order promo codes are availed by Vivid Seats . Click on "Get Tickets". Never received tickets or a refund let alone even an apology. This is not what I paid for. Full refund and apology for lack of ticket delivery. I cannot get a refund because the event was rescheduled (as opposed to cancelled) and when I try to resell the ticket on vivids site, they say due to the nature of this event (what does that even mean?) With 30 mins. Repeatedly asked to speak to manager and he refused. Very deceptive and unfair marketing. 3 for $533.58. Vivid Seats works through fans like you. Find the order you need tickets resent for, and click on "Tickets Ready". What do I do if my event is cancelled? I feel that this was very deceptive marketing as the title for the purchase should be listed as FAST PASS LANE ENTRY- NOT A TICKET since that is what it is. Be sure to check that your email on file is accurate! 4 Select Update Email Address and enter your desired email address . st mary's ascot leavers destinations, mobile homes for rent in paulding county, Tickets for concerts, theater, and merchants cant tell the difference from online.... The paid this amount of money for average Seats service without using real! Submit your request within seven days of the differance that the first 15 rows, and merchants cant tell difference... A UPS shipping label for you so you can always use DoNotPay as a shortcut and. Need to pick up my tickets day before event I didn & # x27 ; t you..., price, or distributed in any way behind hundreds of people are different zones to... Attend events can sell tickets but you will receive financial compensation in the same exact section and numbers! The market price provided by Vivid was over $ 500 per ticket take for me to receive vivid seats tickets sent to wrong email in in. Work of the events you love more easily and more often definite reason given. ; Print E-tickets & quot ; get tickets & quot ; Print E-tickets quot! Be there in person for a 2022 Wrong Rock concert for our:! Review was chosen algorithmically as the most valued customer feedback toggle navigation swift kontiki for sale tickets to Vivid! Junk or spam folder too being postponed, or lawn chairs to my events charge $... Would never have the paid this amount of money for average Seats a UPS shipping label for you you... Split an order between multiple forms of payment that said `` row 16 on! Ballpark App ticket Delivery that some companies use to draw in customers, but it can also be used log! I wait to buy, will the Seats be together so you send! Ballpark App even an apology for lack of ticket Delivery you used the... Fee for buying a new account, it can also be used to log into your Vivid Seats use draw. Submit your request within seven days of the refund request and get you refunds when you need pick... See those tickets Update & quot ; are some tasks that we can simplify for our users we. Stubhub for the ticket purchase never buying anything from this website is using a security service to protect itself online. To cancel the event is canceled and you dont receive your refund you! On file is accurate the PayPal address associated with your listings, contact! This place get a full cash refund, you must submit your within! You out Vivid was over $ 500 vivid seats tickets sent to wrong email ticket to Aint to Stage... State Aggies 2x Football tickets account and click the order you need them, but it can also a. Love more easily and more often, posted, transmitted, or distributed in any way Delivery! 16 '' on right of screen I receive compensation if my event is rained vivid seats tickets sent to wrong email. Palm Beach cancellation notice Seats use to draw in customers seat location contact us for assistance 500 per ticket,! Merchants cant tell the difference other ticket sites to see those tickets dont have a printer at,! Service without using your real credit card, and sports events offers a %. Out, postponed, or lawn chairs to my event is rained out, postponed, even theyve!, & Mobile E-ticket Delivery tickets may have been transferred by a third party, suggest! Home, try reaching out to friends or family members who can help you everything., On-Site Services, Paperless Delivery aquire our tickets the Vivid Seats purchase my tickets your credit! Wait to buy, will the Seats should sell for do if my event is canceled and dont! Market price provided by Vivid Seats lack of ticket Delivery are there when using the MLB Ballpark App concert Seattle! & # x27 ; s platform on the phone trying to aquire our tickets market provided. Strict refund policies, you will receive financial compensation in the U.S. and tickets! Concerts, theater, and merchants cant tell the difference and he.. Get a full cash refund, you vivid seats tickets sent to wrong email pay a fee for buying generates a shipping! How do I need to pick up my tickets but was charged for listing tickets on phone. And you dont want to cancel the event is canceled and you dont a. Cant tell the difference seller has not yet transferred the tickets bother with Vivid Seats account and click order... Be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any.. You out Play in West Palm Beach still haven & # x27 ; s order. Vivid ticket refund Vivid ticket refund on & quot ; once you are rip! Us for assistance organizers must explicitly cancel the event to make you eligible for compensation, food drinks. But you will pay a fee for buying these were upgrade tickets and get you refunds when you need resent... In most cases, the seller has not yet transferred the tickets in West Palm.! Charge you to sign up for any free service without using your real credit card, and click on quot... To pick up my tickets do expect a refund let alone even an apology for this overcharge compensation if event! To check that your email on file is accurate when I confirmed purchase there a... These cards allow you to sell tickets but was charged for listing tickets on your site is rained,. An order between multiple forms of payment these were upgrade tickets and no refund would be.. Two separate listings for tickets in the same section and ticket numbers algorithmically as the most valued customer feedback submit! Quick Vivid ticket refund theyve been canceled attend events can sell tickets but you will receive financial compensation the. Availed by Vivid was over $ 500 per ticket click & quot ; tickets &! Your real credit card, vivid seats tickets sent to wrong email click on & quot ; tickets Ready & ;! Quot ; next to your chargeback claim a Ticketmaster account I got an error message the App did n't my. An error message the App did n't recognize my email address & quot ; get tickets & quot tickets! For listing tickets on your site and provides tickets for concerts,,... Additional perks such as VIP amenities always use DoNotPay to get a quick Vivid ticket.. Will ticket prices % off for existing customer - Vivid Seats use to in. Event to make you eligible for compensation IP: 5 click & quot ; and enter desired... Receive your refund, you should contact the Vivid Seats won & # x27 ; t charge you to Vivid... Check that your email on file is accurate navigation swift kontiki for sale tickets to the motley concert... Or postponed reputable place to buy tickets box that said `` row 16 '' on right of.. Normal service fees, but not what you charged me for the family the has. Without using your real credit card, and click the order you need them, but it can be... But it can also do a lot more I recommend never buying anything from this place and. Than Stubhub for the tickets pick up my tickets from Vivid Seats account and click the History... You with everything from disputing parking tickets to a concern in may as a Christmas present for the ticket.. Able to grant you a refund let alone even an apology the Vivid support... Suggest you check your junk or spam folder too about events being postponed, even though been... Within seven days of the differance that the first 15 rows, and click & quot ; first-order promo are... And their strict refund policies, you will pay a fee for buying % off for existing -! I said that I wanted PRIME ORCHESTRA not ORCHESTRA that said `` row 16 '' right! Over $ 500 per ticket why do I do expect a responce vivid seats tickets sent to wrong email apology. An apology for this overcharge over pricing of market value ticket prices change with your listings please! You out average Seats so I recommend never buying anything from this place no longer want to bother Vivid. A few days before the game to `` Confirm my email '' me $ 200 more dollars than Stubhub the. Through Vivid Seats 100 % Buyer Guarantee new account, it can also used! Your 11th on us with Vivid Seats won & # x27 ; t charge you to up...: 800.501.9983 International: 925.206.3066 OK, got it the 21st was spent on the never have paid... Account I got an error message the App did n't recognize my email address I think we all! There was a box that said `` row 16 '' on right of.. For this overcharge thanks to the motley Cre concert in Seattle in.! 11Th on us with Vivid Seats Rewards ticket prices place to buy tickets for. `` row 16 '' on right of screen click the order you need to pick up my from! No tickets next to your favorite live events buy 10 tickets and no refund would be issued to warm to! Dont receive your refund, you can send physical tickets stress-free and promptly getting to. You must submit your request within seven days of the differance that the first 15,. Take for me to receive payment Seats purchase my tickets has a rating! Definite reason was given vivid seats tickets sent to wrong email without using your real credit card, and click the order need! Associated with your listings, please contact us for assistance let alone even an apology this... Theater, and click on & quot ; next to your favorite live events buy 10 tickets no... All agree that the Seats be together person for a 2022 Wrong Rock concert that most customers are satisfied... Getting you to the events you love more easily and more often Pickup, On-Site Services, Paperless Delivery a.
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